Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints > 3months | Average Resolution time^ (in days) |
---|---|---|---|---|---|---|---|
Grand Total |
Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | April 2022 | 1 | 2 | 2 | 1 |
2 | May 2022 | 0 | 2 | 2 | 0 |
3 | June 2022 | 0 | 1 | 1 | 0 |
4 | July 2022 | 0 | 1 | 1 | 0 |
5 | August 2022 | 0 | 1 | 1 | 0 |
6 | September 2022 | 0 | 0 | 0 | 0 |
7 | October 2022 | 0 | 0 | 0 | 0 |
8 | November 2022 | ||||
9 | December 2022 | 0 | 0 | 0 | 0 |
10 | January 2023 | ||||
Grand Total | 1 | 7 | 7 | 1 |
Year | Carried forward from previous annual | Received | Resolved** | Pending## |
---|---|---|---|---|
2021-2022 | 11 | 11 | 11 | 11 |
2020-2021 | 0 | 13 | 12 | 1 |
2019-2020 | 5 | 7 | 12 | 0 |
Grand Total | 16 | 31 | 35 | 12 |